INJURED AT WORK ?

If you become injured or ill at work, your employer must provide first aid (where appropriate), and you must seek medical treatment (if required).

You must tell your employer that you have a work-related injury as soon as possible after it occurs.

For more simplified information, click here

Keysteps

1. Notify your employer

You must inform your employer as soon as possible if you've suffered a work-related injury or illness and provide them with:

  • the date and time of the injury, or the period over which the injury developed

  • a description of how the injury or illness occurred

  • a description of the injury

  • if circumstances prevent you from informing your employer, you can contact their insurer directly - if you don't know who the insurer is, contact the Independent Review Office (IRO) on 13 94 76.

2. Employer to notify their insurer

An employer must report an injury to their insurer within 48 hours of becoming aware of the injury or illness.

For detailed information, refer to Section 44 of the Workplace Injury Management and Workers' Compensation Act 1998.


3. Insurer to make contact

The insurer will make contact with you within 3 business days of being notified and provide a claim number.

Detailed information is available in the Workers Compensation Claims Management Guide.

Time limits for claiming

A workers compensation claim should be made within 6 months of the injury date or death.

This period can be extended under certain circumstances:

  • up to 3 years post-accident if you were not in NSW or there is another reasonable cause

  • claims related to death or serious and permanent impairment may be made after 3 years if there is a reasonable cause for the delay

  • with SIRA approval, claims can still be made even if more than 3 years has passed since the incident.

If you become aware of your injury long after the accident, special arrangements might apply.

For advice on these situations, contact the insurer or call the Independent Review Office on 13 94 76 for more information.

Detailed information is available in the Workers Compensation Claims Management Guide.

More information

Quick Links